Labor Day Sale***10% Off Orders All Week***Use Code **ALLWEEK10
Signed in as:
filler@godaddy.com
Labor Day Sale***10% Off Orders All Week***Use Code **ALLWEEK10
Signed in as:
filler@godaddy.com
Ensuring your complete satisfaction with your purchase is paramount to us. While we are confident that you will adore your new wig, should it not meet your expectations, we accept returns for any reason when the return guidelines are met.
RETURNS WILL NOT BE ACCEPTED ON ANY WIG IN WHICH THE LACE HAS BEEN CUT. NO EXCEPTIONS. Customizing a wig will render the wig inelligible for a return under most circumstances.
· To initiate a return, first contact Iron Butterfly Wigs at 903-225-9723 via call or text within 7 business days from the date of delivery receipt. After contacting us, we will send you instructions. If there has been no communication with us regarding a return within 7 business days of the delivery receipt, the item will no longer be eligible for a return. NO EXCEPTIONS
· Upon accepting the return, a refund will be issued minus a 3%
restocking fee. NO EXCEPTIONS
· Having the wig customized will render the wig ineligible for return.
· Returns must be postmarked for return within 3 business days from the date that the return instructions were given, or the item will no longer be eligible for a return.
· During the try-on process, please refrain from allowing the wig to come into contact with your scalp or natural hair. This can be achieved by fully covering your head with the provided wig cap.
· Returns will be accepted only if the wig is unworn and unaltered. The wig must be returned in its original packaging, inclusive of the hair net and any attached original tags.
· For hygienic reasons, the wig should not have been brushed or combed with personal implements. (a brush has been provided to you) The wig should not be heat styled, washed, altered, or worn other than for trying it on. It must be free from makeup, odors (such as cigarette or cigar smoke), gels, sprays, and other hair care products.
· The customer is responsible for covering return shipping fees.
· Returns will not be accepted for items damaged due to inadequate
packaging. Please ensure that the item is securely packaged to prevent damage during transit.
Please email your tracking number to ibw@ironbutterflywigs.com or via call or text 903-225-9723
Failure to adhere to these conditions renders the item ineligible for return.·
We offer a wide variety of high-quality wigs for any occasion. Whether you're looking for a fashion statement or a medical necessity, we have something for you. IBW is dedicated to helping you find the perfect wig to fit your style and needs. Browse our selection and feel free to contact us with any questions or concerns. We will be adding new products frequently.
Mon | 09:00 am – 05:00 pm | |
Tue | 09:00 am – 05:00 pm | |
Wed | 09:00 am – 05:00 pm | |
Thu | 09:00 am – 05:00 pm | |
Fri | 09:00 am – 05:00 pm | |
Sat | Closed | |
Sun | Closed |
Copyright © 2024 Iron Butterfly Wigs - All Rights Reserved.
Thank You!
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.